Zeblaze Stratos 2 Smart Watch
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About Zeblaze and its smartwatches
Shipping & Delivery
You will have to collect your product within 3 days.
You can track your collection point’s order so easily. To know the process of collection point’s order tracking, please follow the below step
You can only select collection points based on your default shipping address which falls within 5km radius. To select collection points in a different area, you would need to modify your default shipping address.
No worries! BinBaa always brings convenient solutions to the customers. For such unexpected scenarios, please find the solutions below:
- If your order is paid and reported as missing before being delivered to you, you will receive the refund as per our BinBaa refund policy.
- If you want to purchase the item, kindly need to place the order again.
- If you have already received the order and found your ordered item missing, kindly contact our Customer Service Representative via Live Chat or Hotline Service 01613344202 as soon as possible to share your issue. So that we can take immediate action against this unexpected situation.
Return, Refund & Replacement
Thank you for shopping with us at BinBaa.
If you have any problem related to your purchase please feel free to call us at 01613344202 Or email us at email@example.com.
Return Policy & Refund Policy
- We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your purchase,
- You may return it within 7 days of receipt for a full refund of the purchase price
- All refunds will be credited to the original method of payment. Please allow 7-10 business days for the refund to appear on your statement.
- If Return minus the shipping and handling fees.
- Was delivered in a physically damaged condition
- Has missing parts or accessoriesIs
- Is different from what was ordered or described in the website
- Products displayed at any offer or campaign or sale and marked as "non-returnable" on the product detail page cannot be returned
- All items must be returned in their original condition, with price tags intact (if any), user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
- We may reject the return/ pickup if the item(s) are not returned according to the policy mentioned against each category.
- For electronic devices please remove any stored personal information (Picture, video, Messages etc) or any modifications (password, screen lock pattern etc) before returning the product.
If you have received a defective item, please contact us immediately.
We will provide a replacement of the same item in the same color and size. If we are unable to provide a replacement, we will issue a full refund.
- There is any physical damage that are made intentionally or accidentally
- Incidental damage due to malfunctioning of product
- Any consumable/ unauthorized item which has been used or installed
- Products with tampered or missing serial / UPC numbers
- Any damage/defect which is not covered under the manufacturer's warranty
- Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
- Replacement of the product is subject to availability of the same on BinBaa.com . If not found, customers may be asked for a refund or any other modality agreed by both parties.
- Shipping charges or the courier expense made for the product return is non-refundable
CANCELLATION & REFUND
- Delivery of the ordered items is subject to availability of the products at our warehouse.
- BinBaa.com authority may cancel any order within three working days if the stock of the ordered item(s) is temporarily unavailable.
- If the customer agrees to wait for the availability of the stock of the product (s), the order may remain in open/processing/hold status for a maximum of 14 days.
- In the case of clause (a), if the customer has already made an advance payment against the order, the customer will receive a full refund, provided the order has not received any cashback or is not under any offer/ campaign. If received, the cashback/ offer amount will be adjusted with the refund amount. Refunds may take upto 14 working days.
- Once the order is confirmed, if the order is cancelled by customer request and the payment is made online, BinBaa.com will charge online payment transaction processing fee while disbursing the refund.
- The pre-order amount is non-refundable for the pre-booking products.
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